Collect personalized customer instructions with text, voice, or video notes — directly on your product pages.Give your customers a more expressive, detailed, and accurate way to communicate their needs before they place an order.
QF Order Notes Plus lets merchants collect customer instructions in multiple formats including text, voice, and video. Whether it’s personalization details, gift messages, special instructions, pronunciation guides, or custom order notes — your customers can now easily share exactly what they need. The app stores all notes in one clean dashboard and attaches them directly to the order, making your fulfillment process smoother, faster, and error-free.
Let customers express themselves their way — upload notes, record voice messages, or attach videos for clearer instructions.
Customers can write custom messages, instructions, names, sizes, engraving details, or any text required for personalization.
Enable users to record or upload clear voice messages for instructions — perfect for names pronunciation or gifting messages.
Allow customers to attach short videos explaining their needs visually — ideal for complex custom orders.
All notes (text, voice, and video) are synced to the order details page, so nothing is ever missed.
Manage all customer-submitted notes in one smart dashboard.
Review text, audio, and video files from your Shopify admin in seconds.
Allow written messages with character limits for product instructions or gift notes.
Customers can upload or record audio files directly from the product page.
Supports short video notes for complex customizations or personal visual messages.
Enable notes only for selected products or variations.
Track note usage, uploads, and customer engagement patterns.
Set maximum file sizes and allowed formats for text, audio, and video.
Simple and intuitive — your customers submit notes, you receive them instantly in your Shopify admin.
Start by uploading your CSV file that contains all your shipping rates, rules, and destination details. The app accepts clean or complex data structures and instantly prepares them for processing. No technical setup required — simply upload and move to the next step.
Once the file is uploaded, the system automatically scans every row to ensure accuracy. It checks for formatting issues, missing values, duplicate entries, or invalid zone codes. Any errors are highlighted so you can fix them quickly, ensuring your shipping data is perfectly optimized before application.
After the data passes validation, the app applies all shipping rules directly to your Shopify store. Whether you are using multiple zones, weight-based rates, price-based rules, or bulk rates — everything is implemented in seconds without manual work.
Need to change prices, add new zones, or adjust weight brackets? Simply upload a new CSV or edit your existing data. The app instantly updates your store’s rates, ensuring your checkout is always accurate and up to date.
Once approved, the updated rates automatically appear on your Shopify checkout. Your customers enjoy accurate, reliable, and transparent shipping prices — resulting in fewer cart abandons, smoother conversions, and a more professional shopping experience.
Before going live, you can review all applied rates in a clean, organized interface. Confirm that each destination, weight range, and price bracket is correct. This review step ensures your customers always receive the right shipping rate.
Merchants prefer us because we simplify how customers communicate their needs.
Clearer customer instructions mean fewer mistakes and returns.
Access all text, audio, and video notes from one place.
Fully compatible with Online Store 2.0 and modern theme blocks.
Here your merchant testimonial cards will appear.
You have complete control over what your customers can upload. The app supports all major formats including text notes, voice recordings (MP3, WAV, M4A), and video files (MP4, MOV). You can enable or disable each type depending on your store’s needs. This gives you flexibility to collect the exact type of customer input you prefer, without overloading your system with unnecessary data.
All customer-submitted notes are automatically organized and displayed inside the Shopify order details page, ensuring you never miss important instructions. Additionally, the app provides a clean and intuitive dashboard where you can view, filter, and manage all notes from one central place. This makes it easy for your team to stay updated and act on customer requests quickly.
No. The app is engineered with performance and Shopify’s best practices in mind. All uploads and processing run asynchronously, meaning they happen in the background without affecting page speed. Your storefront remains fast, stable, and responsive even during high traffic or large file uploads.
Yes, the app is fully mobile-optimized. Customers can record or upload videos directly from their mobile devices just as easily as on desktop. The upload interface adapts to all screen sizes, ensuring a smooth and user-friendly experience on any device — Android, iOS, tablet, or mobile browser.
Absolutely. You have granular control over the type of notes your customers can submit. You can enable or disable text, voice, or video notes individually. This allows you to customize the experience based on your workflow — for example, enabling only text notes for simple stores or allowing all three formats for more complex order requirements.
Enable customers to share clearer instructions and personalize their orders like never before.
Install QF Order Notes Plus today — setup takes less than 1 minute.
