Moonline – AI Voice Agent for Restaurants

Automate phone answering, reservations, and order-taking with human-like AI. Available 24/7 to handle customer calls, reduce missed opportunities, and enhance restaurant operations with intelligent voice conversations.

Project Overview

Moonline is an advanced AI-powered voice agent built specifically for restaurants. It automates phone answering, order-taking, reservation management, customer inquiries, and more — all using natural, human-like conversations.

The platform listens, understands context, remembers customer preferences, and responds intelligently like a trained restaurant staff member. With 24/7 availability, Moonline eliminates missed calls, reduces workload for restaurant teams, and enhances customer service through fast and accurate voice interactions.

Category

AI Voice & Restaurant & Automation

Technologies

React & NextJS & AI & Voice APIs & PostgreSQL

Project Goals

Create a fully automated voice agent like a human receptionist

Natural conversations handling complex requests

Handle all restaurant calls 24/7

Reservations, orders, menu questions, special requests

Build AI memory for personalization

Provide an extremely fast and intelligent automation solution that reduces manual workload by 70%.

Provide real-time admin dashboard

Call analytics, performance metrics, and insights

Reduce operational costs and missed calls

Eliminate expensive staff for phone duty

Enable seamless platform integrations

Connect with POS, delivery, and phone systems

Project Gallery

Key Features

Human-Like AI Voice Agent

Answers calls instantly 24/7 with natural language processing. Understands accents and speech variations. Handles reservations, menu questions, hours, and FAQs with contextual awareness.

AI With Memory

Learns customer behavior and preferences over time. Remembers regular callers and their favorite orders. Adjusts tone and responses to match customer intent for personalized service.

Advanced Admin Dashboard

Real-time call logs and analytics. Daily/weekly call stats with sentiment analysis and intent tracking. Audio recordings, transcripts, and performance metrics in one place.

Full Restaurant Call Handling

Take orders and manage reservations. Handle complaints and provide store information. Explain menu items and suggest popular dishes with seamless staff transfer.

Third-Party Integrations

Connect with POS systems, online ordering platforms, and delivery services. Integrate with CRM, loyalty systems, and VoIP providers. Becomes a central automation hub.

AI Behavior Customization

Customize AI answers and brand tone. Configure menu items and opening hours. Set reservation rules, delivery instructions, and upsell suggestions for unique branding.

Tech Stack

Frontend

React & NextJS & Dashboard UI

Voice Engine

Speech-to-Text & Text-to-Speech

Database

PostgreSQL & Analytics

Backend

Node & NestJS & API Routes

Platform Architecture

Moonline combines advanced AI, voice processing, and real-time analytics for comprehensive restaurant automation

Phone Call

Voice Recognition

AI Processing

Response Generation

Analytics

Business Impact

Zero Missed Calls

24/7 availability ensures every customer call gets answered instantly

Increased Revenue

More orders and reservations with intelligent handling and upselling

Reduced Staff Workload

Eliminate manual phone duty and focus on customer experience

Moonline – AI Voice for Restaurants

The next generation of restaurant automation. With human-like voice conversations, intelligent memory, real-time analytics, and seamless integrations, Moonline transforms how restaurants handle customer calls and operations.